Product Question
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Where can a SatPaq be used?
Updated: Thursday, September 12, 2019 where to use satpaq
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What smartphones are supported?
Updated: Tuesday, August 6, 2019 smartphones supported
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Can I transmit from indoors?
Updated: Thursday, December 13, 2018 0 transmit indoors where to use satpaq
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How many messages can I send on a battery charge?
Updated: Friday, December 7, 2018 battery how long battery how many messages
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Why do I have to point the SatPaq into the sky?
Updated: Tuesday, March 17, 2020 point satpaq
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How much does the SatPaq weigh?
Updated: Thursday, November 15, 2018 weight
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Can the SatPaq get wet?
Updated: Monday, December 10, 2018 get wet water resistant
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What is the maximum length of a message I can send or receive?
Updated: Monday, December 10, 2018 message length message size send/receive emojis
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How can I keep track of the size of the message I am sending?
Updated: Thursday, November 15, 2018 message length message size
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Can I send a group message?
Updated: Friday, December 7, 2018 group message more than one
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Do I need to have a sim card in my cell phone to use SpaceLinq?
Updated: Thursday, November 15, 2018
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Is there an additional cost to use SatPaq SOS®?
Updated: Tuesday, December 4, 2018 sos charge sos cost
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Do you have multiple earth receiving stations so if one becomes unavailable, I will still be able to send and retrieve messages?
Updated: Tuesday, December 4, 2018 disaster multiple stations
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What if I don’t want my GPS location included in my messages?
Updated: Friday, December 7, 2018 remove gps remove location
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What do the different colors of the light in the logo on the SatPaq mean? (list)
Updated: Friday, December 7, 2018 color of lights light colors
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What do the different colors on the battery icon mean?
Updated: Tuesday, December 4, 2018 battery colors battery icon
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What do the sounds on the pointing screen mean?
Updated: Friday, December 7, 2018 sounds spacelinq sounds
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What do the two different icons between a contact’s avatar and name mean?
Updated: Wednesday, December 5, 2018 icons spacelinq screen
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How do I pair my phone to my SatPaq? (list)
Updated: Saturday, December 8, 2018 pair satpaq pair spacelinq
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Why do I need to give my address when I register?
Updated: Wednesday, December 5, 2018 personal address personal information
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Why are the locations of the satellites using SatView and during actual transmission sometimes different?
Updated: Wednesday, December 5, 2018 compass calibrated different locations
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How much memory does SpaceLinq use?
Updated: Friday, November 16, 2018 memory memory used
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How can I prevent unwanted text messages from being sent to me over satellite?
Updated: Wednesday, December 5, 2018 prevent messages prevent texts unwanted messages unwanted texts
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Is a different device needed depending on whether an iPhone or Android phone is being used?
Updated: Tuesday, April 30, 2019 a different device
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Can I send emails as well as text messages?
Updated: Tuesday, May 4, 2021 send emails
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Do Message Credits expire?
Updated: Saturday, December 15, 2018 message credits expire
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Will I be charged to send and receive a request for a weather report or a question to Dr. Dex?
Monday, December 10, 2018 charge for dr. dex charge for weather report
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How long does it take to receive the SatPaq?
Saturday, December 15, 2018 receive satpaq shipping time
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Can text messages be sent to international numbers?
Tuesday, February 26, 2019 international numbers
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