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SatPaq Customer Support Portal

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Product Question (29 articles)

Where can a SatPaq be used?
Updated: Thursday, September 12, 2019 where to use satpaq
What smartphones are supported?
Updated: Tuesday, August 6, 2019 smartphones supported
Can I transmit from indoors?
Updated: Thursday, December 13, 2018 0 transmit indoors where to use satpaq
How many messages can I send on a battery charge?
Updated: Friday, December 7, 2018 battery how long battery how many messages
Why do I have to point the SatPaq into the sky?
Updated: Tuesday, March 17, 2020 point satpaq

Technical Support (19 articles)

When trying to install app on my Android phone, I receive the message “App not installed”.
Updated: Thursday, September 12, 2019 app not installed storage space
SpaceLinq can’t find my SatPaq. (list)
Updated: Friday, June 21, 2019
I can’t send a message using the SatPaq. (list)
Updated: Thursday, June 20, 2019 can't send message
I can get the satellite icon in the circle, but the bars at the bottom are all gray.
Updated: Monday, December 3, 2018 can't send message gray bars
I can get the satellite icon in the circle, but I get a “No Satellite Signal” message. (list)
Updated: Monday, December 10, 2018 no satellite signal

General Question (2 articles)

SatPaq Battery Care/Use Tips
Thursday, February 4, 2021 battery
SatPaq/Battery Disposal
Thursday, February 4, 2021 battery disposal

battery (3) can't send message (2) message length (2) message size (2) where to use satpaq (2) 0 (1) a different device (1) add/remove location (1) android power save mode (1) app not installed (1) View all ...